Engage the community at all stages of development.
We respect the lived experiences of community members and their ability to identify needs. So we were mindful of not behaving like a non-profit swooping in to “fix” things. We didn’t build a grocery store in our own image—we helped residents to build their own. Their innovation and tenacity continue to be our source of inspiration.
Urban centers and communities like West and East Oakland have rich histories and a dedication to the power of family and community. That’s one of the important aspects of investing in people who belong to a place, so they can build and own their own economies and cultures. This strengthens roots so that when gentrifying forces come along, they are not displaced, but instead can benefit, if they choose to, from the influx of higher incomes.
We incorporated Mandela MarketPlace for residents to access start-up and infrastructure resources they needed to open the co-op, get training in business ownership, and to now provide ongoing advising and support as new entrepreneurs. To get ourselves off the ground, we searched for and secured a variety of local funding from health departments, city grants, and small foundations.
Create a sustainable system.
Many areas like West Oakland lack financial or development support for starting a business. We’ve helped community members start and maintain enterprises by strengthening their production and distribution networks—building community in the process.
For example, local leaders wanted to work with farmers of color, recognizing that they face similar barriers—social, racial, and access to resources—that the inner-city community faces. They also wanted culturally-relevant, sustainable and healthy foods, without pesticides, which they saw as an environmental and health injustice. Through a partnership with FarmLink, a non-profit lender, farmers can take out a pre-harvest loan and pay Mandela back in produce.
As well as the 2,200-square-foot cooperatively-owned grocery store, which also has an in-store café with a menu that pays homage to local cultures, our network includes a biweekly produce delivery at ten corner markets and seven produce stands in partnership with institutions like schools, senior centers, and health clinics.
Inspire demand.
One of our primary successes has been encouraging residents to patronize the food outlets in our network, reminding them they have a stake in the outcome of this venture. People want to eat well, and we’re making it easier for them to do that by keeping our food affordable. For example, through a federal grant, we started our Fresh Creds program, which provides customers participating in the Supplemental Nutrition Assistance Program (SNAP, or “food stamps”) a 50 percent match credit towards the purchase of fresh produce at any of our partner stores or produce stands. We hold health and wellness workshops for patients at Highland Hospital, the county safety-net hospital; these workshops build off a successful past series with pregnant women who received services through West Oakland’s Women, Infants and Children's (WIC) Nutritional Supplement Program. These include cooking demonstrations and nutrition classes that focus on easy-to-make meals for families and single adults. The community-driven nature of these efforts is key to their success—they don’t involve someone in a suit telling residents to eat better; it’s residents from within the community supporting one another.
Strive for equal ownership.
The owners of Mandela Foods Cooperative and the leadership and team of Mandela MarketPlace, embrace the idea of collective decision-making where all voices are considered, and each "vote" bears the same value. Cooperative ownership is not just an organizational or business structure—it translates into how we take responsibility as a team. There’s shared responsibility without blame and in which we each own our actions. I recommend this structure since it brings transparency and diverse perspectives to your organization’s design, priorities, and potential impact.
Grow organically.
When you are ready to start branching out, work with your team to examine the existing market. What’s the capacity for people to support this? Where are you sourcing the product from? Where and how will you find entrepreneurs? Where can technical assistance be of the most help in creating stable resources? When you start putting these pieces together, the process evolves. Identify issues, work with residents and organizational partners, come up with ideas, and run numbers to see what’s going to be viable.
Measure progress.
Healthy Food Financing Initiative (HFFI) are federally funded projects that aim to increase access to nutritious food in low-income communities and communities of color. They also aim to boost community development and create jobs. We’re an HFFI grantee, and we’ve looked closely at our footprint within the community and how well we accomplish a “triple bottom line” of social, economic, and environmental sustainability. We’ve distributed over the last 3 years 650,000 pounds of fresh produce, 46 percent of which comes from small family farms within 200 miles of Oakland, helping keep farmers on the land, and increasing their income by over $300,000. Mandela Foods Cooperative and café have created over $5.5 million of new, locally circulated revenue since 2010. We’ve shown that investing directly in a community helps generate sustainable income for many of its residents. And we’ve empowered a coalition that is still operating after 16 years, working in a community that people can feel good about.
About the Author
Dana Harvey is a 2010 RWJF Community Health Leader and received a White House Champions of Change Award in 2012 for food security.