Human Resources Operations Manager
The Robert Wood Johnson Foundation (RWJF; the Foundation), located in Princeton, N.J., is the largest philanthropy in America dedicated solely to health. Since 1972, we have focused on developing and promoting innovations in health and healthcare to improve the lives of millions. In partnership with others, we are working toward a nation that is rooted in equity, compassion, and respect; a nation that provides everyone in America a fair and just opportunity to thrive, no matter who they are, where they live, or how much money they have. This requires addressing many harmful obstacles to wellbeing, including poverty, powerlessness, and discrimination.
We take seriously our responsibilities, and we pledge to work in ways that reflect our Guiding Principles. These are rooted in equity and influence everything we do at RWJF. Equity, diversity, inclusion, and collaboration allow our staff’s wide range of experiences, passions, and perspectives to enrich our work and strengthen our ability to address our nation’s most pressing health issues. The Foundation offers a collaborative, collegial, and creative work environment. With a career at the Robert Wood Johnson Foundation, you will make a difference.
About This Opportunity
Reporting to the senior director, People Strategies, the Human Resources (HR) operations manager will provide day-to-day oversight of various employee life cycle HR programs, functions, and tasks and provide leadership and development of HR team members. The operations manager will embody a strategic and tactical commitment to equity, diversity, and inclusion; demonstrate a high level of integrity; and a strong depth of HR functional knowledge. They will provide practical, accurate, and timely planning, solutions, and counsel to HR leadership, HR team members, Foundation team members, and external contacts.
As with staff at all levels of RWJF, the HR operations manager is expected to demonstrate a passionate commitment to equity, to the Foundation’s mission, and its Guiding Principles.
Essential Job Responsibilities
- Direct Oversight of HR Operations:
- Employee Relations
Conduct investigations and resolution of employee relations challenges; anticipate problems whenever possible; develop, recommend, and initiate appropriate steps for resolution. Propose, implement, maintain, and update formal employee relations and performance improvement processes..
- Compliance and Reporting
Ensure and maintain compliance with state and federal laws and regulations by drafting and updating policies and procedures to comply with applicable laws. Counsel and assist staff on relevant laws to ensure practices are compliant.
- Benefits and Leaves of Absence
Oversee the evaluation, planning, and administration of various employee benefits programs; assess effectiveness of programs and recommend or coordinate the development and implementation of changes and improvements to benefits programs, maintaining compliance with state and federal regulations.
- Performance Management and Review
Lead and oversee the annual performance review process, including online system administration, evaluation of program effectiveness, and training management and staff.
- Employee Relations
- Collaborative Oversight of HR Operations:
- Recruitment and Selection
Partner in the planning and coordination of recruitment and employment activities.
- Job Evaluations and Compensation
Collaborate in monitoring the effectiveness of existing compensation practices against trends and Foundation objectives. Participate in job evaluations.
- Policy Development
Collaborate on the development or update of organizational policies. Recommend policies and guidelines. Ensure that RWJF policies are compliant with federal, state, and local legislation.
- HRIS Data Analysis
Work with HR team members to develop the metrics and KPIs used to recommend and implement best practices and measure unit success.
HR Communications Content and Coordination
- Work collaboratively with HR communications to design and develop communication strategies with clear objectives and approaches.
- Recruitment and Selection
- People Management: Oversee, manage, coach, and develop HR team members providing regular, timely feedback.
- Perform other duties assigned as needed.
- Commitment to Equity, Diversity, and Inclusion: Personally motivated to support the Foundation’s mission and goals. Successful experience fostering an inclusive and collaborative team environment; managing and motivating a multidisciplinary team of people with diverse cultural, social, and ethnic backgrounds and varying experiences and strengths.
- Mediation and Conflict Management: Able to counsel effectively; deal diplomatically with others; manage conflict; and resolve problems effectively. Demonstrated maturity and sound judgment; able to make decisions and justify recommendations while practicing a high level of confidentiality.
- People Management: Proven ability to design, build, and resource a team; coach, develop, and guide team members; conduct talent assessments; manage conflict, and resolve problems to ensure optimal outcomes for objectives and priorities.
- Internal Communications: Strong written and verbal communication skills; able to synthesize material and focus quickly on the essence of an issue; to identify major opportunities in a specific area; see the big picture.
- Technology: Computer literate and working experience with HR technology systems, preferably Workday. Proficient with data systems and databases.
- Industry Education and Experience: Advanced degree in Human Resources or Business Management, with seven years of general HR experience and three years in a people management position. A combination of equivalent education and work experience may be substituted for the above requirements.
- Industry Expertise: Broad knowledge and experience in employment law, compliance, employee relations, benefits, leave administration, and end-user HRIS experience—preferably in Workday.
Physical Requirements/Working Conditions
The HR Operations manager will perform job duties in a typical business office environment. Specific physical abilities required by this job include operating basic office equipment. Will be required to attend meetings, potentially both in person and off-site via phone or videoconference. Some domestic travel may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The starting salary range for the HR operations manager is $144,500 to $149,500. Why work at RWJF? Learn more about the benefits of working at RWJF.
Application Deadline: April 2, 2023
The Robert Wood Johnson Foundation is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ and other underrepresented applicants.
Our Committment to Diversity and Inclusion
We are committed to building a Culture of Health that provides everyone in America a fair and just opportunity for health and wellbeing.
Staff and Trustees
The work of the Robert Wood Johnson Foundation is fueled by our staff, leadership team, and Trustees’ unwavering commitment to health equity.