The Robert Wood Johnson Foundation (RWJF; the Foundation), located in Princeton, N.J., is the largest philanthropy in America dedicated solely to health. Since 1972, we have focused on developing and promoting innovations in health and healthcare to improve the lives of millions. In partnership with others, we are working toward a nation that is rooted in equity, compassion, and respect; a nation that provides everyone in America a fair and just opportunity to thrive, no matter who they are, where they live, or how much money they have. This requires addressing many harmful obstacles to well-being, including poverty, powerlessness, and discrimination.
We take seriously our responsibilities, and we pledge to work in ways that reflect our Guiding Principles. These are rooted in equity and influence everything we do at RWJF. Equity, diversity, inclusion (EDI), and collaboration allow our staff’s wide range of experiences, passions, and perspectives to enrich our work and strengthen our ability to address our nation’s most pressing health issues. Our efforts to build a Culture of Health and achieve health equity require us to dismantle structural racism and other barriers to health. Part of this work includes actively shaping a multicultural, inclusive, antiracist organization where all staff thrive as we build and use our capabilities, voice, and power to advance health equity. The Foundation offers a collaborative, collegial, and creative work environment. With a career at the Robert Wood Johnson Foundation, you will make a difference.
About This Opportunity
Reporting to the Vice President and the Chief Information Technology Officer (CITO), the senior director, Information Technology (IT) will be responsible for management of the day-to-day operations of the IT unit. In partnership with the CITO, the senior director will work to collectively support the technology needs of the Foundation community, identifying, creating, and implementing effective IT solutions and supporting the team doing the work.
As with staff at all levels of the Robert Wood Johnson Foundation, the senior director is expected to demonstrate a passionate commitment to equity, diversity, and inclusion and to the Foundation’s mission and Guiding Principles.
Essential Job Responsibilities
In partnership with the CITO, develop and implement technology strategies to support the organization's goals and objectives.
Supervise the design, implementation, and maintenance of the IT infrastructure.
Oversee network operating systems and the application software available to network users.
Oversee the daily activities of the IT unit, including IT operations, infrastructure, applications, and security teams, and ensure their productivity, effectiveness, and professional development.
Ensure adherence to continuous improvement practices as required to meet quality/time-to-market imperatives.
Supervise the development of related policies and procedures, ensuring that an appropriate level of support coverage is always available, and that knowledge is effectively shared.
Oversee, manage, coach, and develop IT team members, providing regular and timely feedback.
Perform other duties, to be assigned as needed.
Commitment to racial and health equity and the Foundation’s vision, values, and Guiding Principles.
Experience working effectively in and fostering an inclusive environment as part of a multidisciplinary team with people from diverse cultural, social, and ethnic backgrounds.
Minimum of ten (10) years of direct experience in product development, data management, and systems engineering.
Technical Experience Required:
Expertise in building B2B software integrations and SaaS applications using cloud technologies is required.
Extensive experience with cloud technologies such as Microsoft Azure, Google Cloud and/or AWS is required.
Direct, hands-on experience with automated software and system management tools.
Technical Experience Preferred:
Certifications in lean methodologies such as Agile/SCRUM are highly desirable.
Experience with Content Management Systems such as Adobe AEM, Drupal, SharePoint, WordPress. is highly desirable.
Knowledge of DevOps to drive Continuous Delivery is highly desirable.
Knowledge of applicable data privacy practices and laws.
Proven ability to design, build, and resource a team; coach, develop, and guide team members; conduct talent assessments; manage conflict, and resolve problems to ensure optimal outcomes for objectives and priorities.
Proven experience in overseeing the direction, development, and implementation of software solutions. Ability to inspire teammates to deliver quality software solutions.
A history of embracing and incubating emerging technologies.
Strong knowledge of system and software quality assurance best practices and methodologies.
Project management skills and/or substantial exposure to project-based work structures, project lifecycle models, for example.
Ability to conduct research into application development issues and products.
Strong written and verbal communication skills; able to synthesize material and focus quickly on the essence of an issue; to identify major opportunities in a specific area; and to see the big picture. Ability to communicate ideas in both technical and user-friendly language.
Excellent interpersonal skills; collegial, energetic; able to develop productive relationships with colleagues. Ability to work in a highly collaborative environment.
Ability to multitask, to work on tight deadlines, and to adapt to frequently changing priorities.
Strong problem-solving skills. Identify and resolve problems in a timely manner and gather and analyze information skillfully. Develop alternative solutions and work well in group problem-solving situations. Able to demonstrate innovative and analytical approaches to resolutions. Able to provide a logical framework to support conclusions and ideas.
Dedicated team player with a can-do mindset who considers others’ opinions; understands impact on other groups; and adapts to change effectively.
Ability to occasionally work evenings and weekends to meet deadlines.
Advanced degree with a combination of equivalent education and work experience may be substituted for the above requirements.
Physical Requirements/Working Conditions
The senior director, IT will perform job duties in a typical business office environment. Specific physical abilities required by this job include operating basic office equipment. Will be required to attend meetings, potentially both in person and off-site via phone or videoconference. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
This position is assigned to our Princeton, N.J., HQ offices.
As of January 1, 2023, the Foundation has implemented a Hybrid: Flexible Purpose operating model. All RWJF employees will be required to come into Foundation offices during the year for purposes related to their position such as critical tasks (e.g., building operations, grantee meetings, etc.), organizational events (e.g., training and development), and internally-focused team activities. All RWJF offices remain open for all Foundation employees for focused work, optional organizational activities, and connecting with colleagues informally as needed for individual purposes.
The Robert Wood Johnson Foundation is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ and other underrepresented applicants.